bdjele Privacy Policy

When you register and use services on the bdjele platform, we collect certain personal information. The purpose of this collection is to provide you with a safe, secure, and personalised experience.

1.1 Information You Provide Directly

The information you provide yourself includes:

• Full name and date of birth
• Email address
• Mobile number
• Payment account details (bKash, Nagad, Rocket)
• Document information required for identity verification
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you use our website or app, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system details
• Site access times, page visit data, and navigation patterns
• Data collected through cookies and similar tracking technologies
• Gaming activity and transaction history

1.3 Information Received from Third Parties

At times we may collect information from authorised third parties for the purpose of identity verification or fraud prevention. This collection is always carried out in compliance with applicable laws and regulations.

bdjele uses collected information for the following legitimate purposes:

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Managing bonuses, promotions, and rewards
• Providing customer service and technical support
• Preventing fraud, money laundering, and unauthorised access
• Ensuring responsible gaming and identifying excessive gaming
• Improving platform performance and providing a personalised experience
• Meeting legal and regulatory obligations
• Informing you about relevant promotional content and offers (with your consent)

We never sell your information or commercially share it with third parties.

bdjele follows industry-standard security practices to protect your personal information.

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — used for all data transfers
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

3.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be kept for a defined period as required by applicable law for legal or regulatory purposes.

3.3 Staff Access Controls

Only authorised and trained staff may access your personal information on a limited basis, and they are required to follow strict confidentiality rules.

bdjele does not share your personal information with third parties, except in the following limited circumstances:

4.1 Service Partners

We work with selected partners for payment processing (such as bKash, Nagad, Rocket), identity verification, and technical services. These partners receive only the information necessary to provide the relevant service and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide information to authorities under court orders, government directives, or applicable law. Any such disclosure is carried out within a legal framework.

4.3 Fraud and Crime Prevention

Necessary information may be provided to relevant authorities for the purpose of preventing money laundering, fraud, or other criminal activity.

The bdjele website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Anonymous statistical data collected to understand site usage.

5.2 Cookie Controls

You have the option to accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit certain features of the site.

Regarding personal information related to your account at bdjele, you have the following rights:

6.1 Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide you with a detailed report.

6.2 Right to Correct Information

If the information we hold is incomplete or incorrect, contact us to have it corrected. We will update it as quickly as possible.

6.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a defined period due to legal obligations.

6.4 Right to Withdraw from Marketing Communications

You can stop receiving promotional emails or messages at any time. Contact our support team to do so.

6.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact us directly first. We will always make a sincere effort to resolve your concerns.

bdjele services are for persons aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification procedures are followed at the time of account registration. If a user is found to be under 21, their account will be closed immediately and the related information will be deleted. If a parent or legal guardian believes their child has registered on our platform, please contact us without delay.

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred to another country, the same standard of privacy protection is ensured.

We ensure that all international data transfers are conducted in compliance with internationally recognised data protection agreements and applicable laws.

To protect players in Bangladesh, bdjele may analyse their gaming activity data to identify excessive gaming. This process is conducted in a completely secure and confidential manner.

For more information on responsible gaming, please visit our Responsible Gaming page.

bdjele reserves the right to update this privacy policy at any time. For significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification email to registered users (where applicable)
• Display a clear notice on the site

If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We take all privacy-related matters seriously and make every effort to resolve them promptly.